Terms of Service
Last updated: 18 June 2026
These terms govern your use of Yurraa, the booking and studio management platform operated by Yurraa ("Yurraa", "we", "us"). By using our website or apps, you agree to these terms. If you do not agree, please do not use the service. You can reach us any time on WhatsApp at +40 755 744 306.
What Yurraa is
Yurraa is software that lets Pilates studios publish classes, manage clients and take bookings, and lets members discover studios and book classes through a mobile app. Yurraa provides the software only. The Pilates classes themselves are provided by the independent studios, not by Yurraa.
Accounts
You need an account to book classes or to manage a studio. Keep your login details secure and give accurate information. You are responsible for activity under your account. You must be old enough to enter a binding contract in your country; if you are under 18, use Yurraa with the involvement of a parent or guardian.
Studios and members
Each studio sets its own classes, prices, schedules, capacity and cancellation rules. The agreement to attend a class is between the member and the studio. Yurraa is not a party to that agreement and is not responsible for the classes, the venue, or the conduct of studios or members.
Payments
Class payments are processed by Stripe and paid directly into the studio's own connected Stripe account. Yurraa does not hold member funds and takes no commission on class payments. Studios pay Yurraa a separate software subscription, as shown on our pricing page. Studios are responsible for their own taxes, invoices and refunds to members.
Acceptable use
Do not misuse the service. That means no unlawful, fraudulent or abusive activity, no attempts to disrupt or gain unauthorised access to the platform, and no use of other people's data beyond what you need to run your own studio. We may suspend accounts that break these rules.
Your content and our platform
Studios keep ownership of their own content and client data and can export it on request. Yurraa, together with its name, software, design and trademarks, remains ours. You may not copy, resell or reverse engineer the platform.
Availability and changes
Yurraa is offered on an 'as is' and 'as available' basis while we grow the product. We may add, change or remove features, and we may update these terms; the new version is posted here with a fresh date. Continued use after a change means you accept it.
Liability
To the extent allowed by law, Yurraa is not liable for indirect or consequential losses, or for the services, acts or omissions of any studio. Nothing in these terms limits the rights you have as a consumer under Romanian or EU law.
Governing law and contact
These terms are governed by the laws of Romania, and the courts of Romania have jurisdiction, without affecting mandatory consumer protections in your country of residence. For any question about these terms, contact us on WhatsApp at +40 755 744 306.